Each customer's shipping price is based upon the location of their selected shipping address. Shipping time also varies depending upon the location of the customer's selected shipping address. Customers will be provided an accurate shipping price and estimated shipping time to their selected shipping address after filling in their shipping information during the checkout process.

*The Ballaware team is working hard to make sure that each customer receives their order in a reasonable and timely manner. However, due to COVID-19, please note that some delays may occur which are out of our control. If you have not received your package within the estimated shipping time window, we kindly ask that you wait up to 1 week, as a delay may have occurred. 

We pride ourselves in providing tracking numbers for every order. For any inquiries regarding the status of your shipment, please contact the carrier directly using your shipping information and tracking number.